OPERATOR LOAD MANAGEMENT IN MASS SERVICE SYSTEMS USING INTELLEGENCE DATA ANALYSIS
Keywords:
Management of queuing system, scheduling, computer vision, data mining.Abstract
The paper proposes a method for managing operator workloads in queuing systems by data mining using the example of cashiers' work in grocery retail.
References
Маркелов М.М., Шугалей А.П. Обзор методов управления системами массового обслуживания/ Актуальные проблемы авиации и космонавтики. – 2020. – Т. 2. – C.54-55
Markelov M.M. Algorithms of recognition images and tracking object on video/ Молодежь.Общество. Современная наука, техника и инновации. – 2020. – №. 19. – С. 312-313.
Шугалей А.П., Маркелов М.М., Камшилова Ю.А. Система поддержки принятия решений при исследовании эффективности сложных систем Решетневские чтения. Материалы XXIII Международной научно-практической конференции, посвященной памяти генерального конструктора ракетно-космических систем академика М.Ф. Решетнева. – 2019. – Т.2. – С. 471-472.
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