PECULIARITIES OF EU COUNTRIES NORMATIVE-LEGAL PROVISION ON REGULATION OF THE SPHERE OF APPEAL OF SERVICE ACTIVITY OF PUBLIC AUTHORITIES: EXPERIENCE FOR UKRAINE

Authors

  • I. Pechenkin Educational and Scientific Institute of Public Administration and Civil Service of Taras Shevchenko National University of Kyiv

Keywords:

foreign experience, European practices of appealing administrative procedures, digital transformation of public administration, appeal mechanisms, service activities of public authorities.

Abstract

The study examines the most advanced results for Ukraine of digitalization of public administration in European countries and the regulation of procedures for appealing the service activities of public authorities in international regulations, which should be an example for the formation of a strategy for digital transformation.

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Published

2021-05-14

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