EVOLUTION OF FOREIGN EXPERIENCE IN PROVIDING PUBLIC SERVICES

Authors

  • G. Rafikova Namangan State University

Keywords:

openness, improving the quality of public services, increasing the flexibility of public services, public-private partnership, information technology, e-government, civil society, information resources of public services.

Abstract

The article analyzes the formation and evolution of the experience of public service delivery in Europe, the problems that arise in this area and their solutions through various examples. The main task of the article is to use the experience of Western countries in the administrative reforms launched in Uzbekistan.

Author Biography

G. Rafikova , Namangan State University

 Doctoral student 

References

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Sadler Dzh. Povyshenie kachestva gosudarstvennyh uslug: opyt Velikobritanii // Problemy teorii i praktiki upravleniya. 2000. № 3.

Open Public Services 2012 // URL: http://files.openpublicservices.cabinetofTice.gov.uk/H MG Open Public Services web.pd (data obrasheniya: 15.09.2013).

United Nations Department of Economic and Social Affairs. United Nations E-Government Survey 2012 // URL: http://unpanl.un.org/intradoc/groups/public/documents/un/unpan048065.pdf (data obrasheniya: 23.07.2013).

Humphreys R. S., Fleming S., O’Donnell O. Flexible and Innovative WorkingArrangements in the Irish Public Service. Dublin,2000. - P.2.

United Nations E-Govemment Survey 2014 // URL: http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/EGov_Complete_Survey-2014.pdf. https://studref.com/645260/menedzhment/ zarubezhnyy_opyt_predostavleniya_gosudarstvennyh_ munitsipalnyh_uslug.

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Published

2021-08-11

Issue

Vol. 2 No. 7(71) (2021)

Section

Статьи

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