METHODS FOR RESOLVING CONFLICTS IN AN EDUCATIONAL ORGANIZATION AND THE ROLE OF A LEADER IN CONFLICT MANAGEMENT

Автор(и)

  • V. Burlyaeva State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"
  • N. Solovieva State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"
  • K. Chebanov State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"

DOI:

https://doi.org/10.31618/ESSA.2782-1994.2021.4.74.145

Ключові слова:

conflict, subject of the conflict, management, leader, technologies, techniques, method, interpersonal relations.

Анотація

The article presents the structural methods of resolving conflict situations, methods of managing an acute conflict situation, tactical styles of behavior of the parties involved in the conflict; the analysis of situations in which the head of an educational organization is a direct participant in the conflict is presented, his ability to influence the development of conflict confrontation, to manage the resolution of disagreements remain preferable; Tips have been prepared that can help reduce the stress of educational workers. 

Біографії авторів

V. Burlyaeva , State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"

Professor, Vice-Rector for Academic and Scientific Work,  Doctor of Sociological Sciences

N. Solovieva , State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"

Associate Professor

K. Chebanov , State Autonomous Educational Institution of Higher Education "Nevinnomyssk State Humanitarian and Technical Institute"

Associate Professor

Посилання

Alaverdov A.R. Upravlenie personalom: Uchebnoe posobie. M.: MFPU Sinergiya, 2013. - 192 c.

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Balashov A.P. Osnovy menedzhmenta: uchebnoe posobie. M.: Vuzovskij uchebnik, INFRA-M, 2012. - 288 c.

Burlyaeva V.A., Oleshkevich T.A., Soloveva N.V., Chebanov K.A. Problemy resheniya konfliktov cherez formirovanie obshekulturnyh kompetencij. Obshestvo: sociologiya, psihologiya, pedagogika. 2021. № 4 (84). S. 14-20.

Buhalkov M.I. Upravlenie personalom: Uchebnik. M.: INFRA-M, 2012. - 400 c.

Egides A.P. Psihologiya konflikta: uchebnoe posobie. M.: MFPU Sinergiya, 2013. - 320 c.

Zelenkov M.Yu. Konfliktologiya: uchebnik. - M, 2012. - 324 s.;

Melihov Yu.E. Upravlenie personalom: portfel nadezhnyh tehnologij: ucheb.-prakt. Posobie. Izd.-torg. korporaciya «Dashkov i K». - 2e izd. - M.: Dashkov i K, 2010. - 342 s.

Cvetkov V.L. Psihologiya konflikta. Ot teorii k praktike: uchebnoe posobie dlya studentov vuzov. M.: YuNITI-DANA, 2013. - 183 c.

Anohin S.V. Sovremennyj menedzhment: strategiya na innovacii // Ekspert. – 2014. - №6. - S. 44-45.

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Опубліковано

2021-11-29

Номер

Том 4 № 10(74) (2021)

Розділ

Статьи

Ліцензія

Creative Commons License

Ця робота ліцензується відповідно до Creative Commons Attribution-NoDerivatives 4.0 International License.

CC BY-ND

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- поширювати — копіювати, передавати свій твір, навіть з комерційною метою.

Умови:

- автор не дозволяє змінювати — переробляти, розвивати твір (NoDerivs),

- слід зберігати посилання на автора у визначеній ним формі (Attribution).